1. What type of personal information do we collect from you?

The personal information you provide to us is reasonably necessary for our business functions and activities.

The types of personal information we collect include:

• Name
• Email address(es)
• Billing and delivery address(es)
• Phone number(s)
• Purchase information
• Account password and login details
• Details of your interactions with our Customer Support team
• Website / browsing history, including geographical location, length of visit and number of viewed pages
• Cookie information

Cookies

We use web browser cookies and other tracking methods to uniquely identify your browser session. We use your unique cookie before you are logged in to track and improve our Services and marketing campaigns. Once you are logged in, we use browser cookies to keep you logged in.

The third party tracking tools we use also use cookies to uniquely identify your browser session, which is necessary for the tools to work. The use of cookies by our partners is not covered by this Privacy Policy and is subject to their own privacy policies.

Please note that if you access the Site through the App tracking technologies will be disabled for that visit.

3. How do we use your personal information?

Depending on the type of information given, we may use your personal data in a number of ways such as:

• verifying your identity when you login your account;
• making our products and services available to you from ordering to delivery;
• enhancing the content on our website based on your personal preferences;
• improving our products and services to tailor your shopping experience;
• ensuring our website is presented in the most effective manner for you and your device(s);
• providing you with marketing materials via email, push notifications and SMS;
• showing you advertisements on social media platforms and across websites;
• allowing easy interactions between you and our team;
• protecting our rights or property (or those of others);
• enabling us to comply with any legal or regulatory requirements and in the detection and prevention of theft, fraud or other crimes.

Gramophone.ua reserves the right to disclose any relevant personal data under its sole discretion, with or without a warrant or court order from any and all global law enforcement agencies, if we believe that the disclosure is necessary to protect ourselves, or our business in certain situations such as, but not limited to, (a) are in violation of the Terms of Service governing this site; (b) have engaged, or are alleged to have engaged in any activity purporting to infringe upon the intellectual property rights of another; or (c) have engaged, or are alleged to have engaged in any other illegal conduct or activity. US.Gramophone.ua also reserves the right to report any suspected illegal activity to such entities for investigation and prosecution.

5. Security of your personal information

Gramophone.ua have engaged into a variety of industry-standard security technologies, procedures and processes and are committed to protecting the security of your Personal Information.

When sensitive information (login data, credit card number, expiration date) is provided, encryption is performed using secure socket layer (SSL) technology. We do not store any credit card information. Though US.Gramophone.ua undertakes the necessary steps to safeguard your Personal Information, do note that US.Gramophone.ua cannot fully eliminate all security risks, and is not liable for any losses that may result from unauthorized use of your credit card by any other third party.

7. Order submission

Note that content cannot be modified, changed or revised once your product design order has been uploaded onto the website. US.Gramophone.ua has no obligation to review the Content that you have submitted and hence you hereby agree that your project has gone through the necessary proofs and checks until fully satisfied, and that it is ready to be published.

You agree and understand that your project file is free from any computer viruses, worms or any software intended to harm, damage or alter a computer system or data before uploading it to our website.

You further acknowledge that US.Gramophone.ua is not required to keep electronic files of your photo product or maintain an archival copy of the printed product. US.Gramophone.ua has no ownership in any of your content.

9. Copyright

If you find that your photo product design has been copied or used in any manner that constitutes copyright infringement, please contact us immediately.

Please view our Copyright for additional details and instructions. We will investigate and undertake the necessary measures upon obtaining all the required information for verification and authentication.

In order to ensure the security of your information, Gramophone.ua will periodically review this Privacy Policy and reserve the right at our sole discretion to update, revise or make modifications to the said policy from time to time. The date of this modification will be reflected at the top right of this page.

11. Contact details and location